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Customer storyEducation · 1,500 users5 min read

TrustLayer goes back to school.

An independent school with 1,100 pupils aged three to eighteen. Safeguarding isn't a feature request, it's a legal duty of care, across web, cloud apps and email.

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Royal Russell
At a glance
ClientRoyal Russell School
SectorIndependent education
Users1,500 pupils and staff
PartnerManaged Security Solutions (MSS)
1,500
pupils and staff protected online
1,100
pupils aged three to eighteen, vulnerable data subjects in law
2015
a customer since, email security added in 2019
70%
of secondary schools identified a breach or attack in 12 months (DCMS)

Royal Russell School is a coeducational independent school in South London: 1,100 pupils aged three to eighteen across 110 acres. Children are vulnerable data subjects in data protection law, and safeguarding them online is a duty of care, not a nice-to-have.

With its web security at end of life, the school's IT team went to TrustLayer partner Managed Security Solutions (MSS) in 2015, and after an extended trial took Web Security and CASB as the first line of defence.

“Most importantly, our pupils must be safe in the sites they are able to access. We have a duty of care and TrustLayer helps us with our due diligence.”

Then email joined the picture

Schools are targets: per the UK Department for Digital, Culture, Media & Sport, 41% of primary and 70% of secondary schools identified a breach or attack in twelve months. Email is the number one attack surface, so in 2019 MSS recommended Email Security too.

“This offered the school a single pane of glass for email and web to manage staff and pupils on both their wired and wireless networks,” said Sergio Masud, Security Consultant at MSS.

One view, per-pupil granularity

Intelligence is shared across email, web and CASB, stopping cross-channel attacks and blocking web-borne malware and inappropriate content. Rules are granular enough to give the junior school, the senior school and the boarding community each the access they need, at the times they need it.

“The main dashboard gives you a very clear view of what's happening in email, web and cloud security. It's like a pane of glass: you can see everything from emails coming in, to blocked websites. I then have the flexibility to drill down into each of those modules to investigate particular groups of users.”

Support that answers

“We fire off an email and within about half an hour, we'll get a response back from the team. That's been exceptional so we're very happy with that. The system was also set up correctly from day one by TrustLayer, and my team have been able to make any tweaks we needed with no issues.”

“The main dashboard gives you a very clear view of what's happening in email, web and cloud security. It's like a pane of glass: you can see everything from emails coming in, to blocked websites.”
MH
Mark Hayden
IT Manager, Royal Russell School
Royal Russell
What Royal Russell switched on
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