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Customer storyCharity · up to 2,000 staff5 min read

CASB, web and email security through one platform.

A care charity holding some of the most sensitive data there is, secured across eight locations by a small IT team, fully implemented in thirty days.

St Anne's
At a glance
ClientSt Anne's Community Services
SectorCharity, social care
StaffUp to 2,000
30
days from start to fully implemented
8
locations across the North of England
2,000
full and part time staff covered
14
day development sprints from the TrustLayer team

St Anne's Community Services supports people across the North of England, domiciliary care, assisted living, mental health, substance abuse. Some of the people it cares for have been with it for forty years. The data it holds about them could hardly be more sensitive.

“St Anne's cares for thousands of people across the UK, some for upwards of 40 years. Ensuring that we are handling their data right is my highest priority.”

Legacy tools weren't keeping up

The charity had already moved to Microsoft Azure and Microsoft 365. Its security hadn't moved with it.

“It became very clear that the legacy security products we were using were costly, ineffective and hard to maintain,” said Dave Johnson, IT Manager. “They were no longer keeping pace with how our environment was configured and therefore were not fit for purpose.”

What he wanted was one platform, not a stack: web, email and CASB managed in one place, so a small IT team stops navigating multiple consoles to chase one incident.

“Having multiple solutions in a single cloud platform is a major benefit for us. This single view gives us greater visibility and actionable data that is easy to understand, allowing us to have greater control of our security.”

BYOD without the blind spots

Web Security and CASB together cover the charity's bring-your-own-device policy: visibility and control of the apps and sites staff use on their own devices, zero-touch configuration, and follow-the-user filtering wherever they work.

“Shadow IT is a challenge but with TrustLayer's data we are able to easily see user behaviour and stop inappropriate use of apps or the web when necessary. TrustLayer has given us the ability to make the most of initiatives like BYOD and migration to Microsoft 365.”

On email, LinkScan™ rechecks URLs at click time, with extra measures around high-exposure people like the CEO and CFO.

Thirty days to fully implemented

“The implementation with TrustLayer is one of the best supplier experiences I have ever had. Within thirty days everything was fully implemented, and we had full confidence that we were immediately better protected. It is an extremely well managed development lifecycle; I couldn't ask for more.”
“We have been looking for solutions that are always connected, always available, and always making things simpler for the IT team. In TrustLayer we have found a security partner that ticks all those boxes.”
DJ
Dave Johnson
IT Manager, St Anne's Community Services
St Anne's
What St Anne's switched on
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