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Platform
BrowseNew
Web, CASB and AI Exposure.
Mail
Phishing and invoice fraud. No MX changes.
Users
Teaching decisions, not definitions.
Posture
Microsoft 365, configured and kept that way.
New in Browse
AI Exposure
See which AI tools are in use, by whom. Allow, block or track.
See it →
Problems
AI in the business
Company data going into tools nobody can see.
Phishing that looks real
Microsoft 365 email security.
Staff who click
Teaching decisions, not definitions. Simulations from this year.
Cyber Essentials and insurance
The questionnaire, answered.
Two minutes
AI risk check
Six questions. See what you’re exposed to. Nobody rings you.
Start →
Partners
BT↗
The security inside BT Cloud Threat Protect.
MSPs↗
Multi-tenant platform, margin on every layer.
Resellers and telcos↗
Four layers to sell. One platform to run.
Register a deal↗
Protect the opportunity.
Partner programme
AI gets you the meeting.
The platform gets you the renewal. Book a call.
Book a partner call →
Customers
Support
How to reach us, and what to expect.
Renew
Same platform. Same invoice.
Add AI Exposure
You already have the visibility. Ask for the report.
Help centre
Guides, release notes, status.
Already a customer
Sign in to the platform
Every layer. Nothing to stitch together.
Sign in →
Resources
Customer stories
Hallmark Hotels, Amey, Brainkind and more.
Whitepapers & guides
Whitepapers, guides, reports and datasheets.
The EU AI Act for UK SMEs
What applies, what does not.
Blog
Security in the AI era, plainly.
Two minutes
AI risk check
Six questions. See what you're exposed to. Nobody rings you.
Start the risk check →
Company
About
Sixteen years of UK security.
News
Releases and announcements.
Careers
Small team. Big remit.
Contact
Talk to a person.
Contact
Talk to a person.
sales@trustlayer.co.uk. Reply within one working day.
Contact us →
Platform
Browse Mail Users Posture
Problems
AI in the business Phishing that looks real Staff who click Cyber Essentials and insurance
Partners
BT ↗ MSPs ↗ Resellers and telcos ↗ Register a deal ↗
Customers
Support Renew Add AI Exposure Help centre
Resources
Customer stories Whitepapers & guides The EU AI Act for UK SMEs Blog
Company
About News Careers Contact
Book a demo
Support · Plans

Three plans.
No small print.

Whatever size, whatever stage, there's a support plan that fits. Response times below are the ones we put in writing.

What's in each plan
Standard (L1) Premium (L2) Enterprise (L3)
Monday to Friday. 8.00am–5.00pm (GMT) ✓ ✓ ✓
Email support ✓ ✓ ✓
Telephone support ✗ ✓ ✓
Live chat support ✗ ✓ ✓
24x7 availability ✗ ✗ ✓
Support response times
Severity level Target response time
Priority 1 (Critical)<4 business hours (email)
Priority 2 (Degraded)<6 business hours (email)
Priority 3 (General)Next business day (email)

Switched on by BT or an MSP? Your first line of support may be your account team, they'll pull us in when needed.

Not sure which plan
you're on?

Ask us, or your BT, MSP or reseller account team. Takes a minute.

Book a demo
Live platform, your questions.
Book a demo
Managed Change Service
Routine policy and configuration changes, handled end to end.
See the service →
TrustLayer

UK cybersecurity for small and mid-sized organisations in the AI era. Sold through BT, MSPs and resellers.

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