We're proud of what we've built with our partners: a platform that's centred on value, flexibility, and growth. Now, we're making a strategic move to go further. We are transitioning to a new company entity that will give us a stronger foundation for the future.

Why? So we can move faster. Make things simpler. And deliver even more value to you, your customers, and your bottom line.

This transition is backed by a group of committed shareholders and will not cause any disruption. Our platform, services, and support remain fully operational, just as they've always been.

Your agreements, contracts and customer relationships will continue seamlessly under the new entity. You should have received updated financial and banking details from 9th May. If not, your account manager is on hand to help.

We're also excited to share our new brand: TrustLayer.

It's more than just a name. It's a clear signal of our mission, values, and direction. Built with the same team, same technology, and same focus on helping you grow.

More details will follow, and we'll keep communication clear and timely as we move through this transition.

Thanks for being part of the journey. We're just getting started – and we're glad you're with us.

Welcome to TrustLayer.

FAQs

Questions about the transition.

Who do I contact if I have questions?

You can reach out directly to your account manager for any queries. If you are unsure who that is, contact marketing@trustlayer.co.uk.

Will this change contractual terms?

No. Commercial agreements will be novated to the new company entity under the same terms.

Are you changing the product?

Only for the better. New investment led by the current management team will enable further product enhancements and allow us to deliver more innovative features to keep customers protected, and add more value to the platform. The existing infrastructure and IP will remain fully operational with no disruption.

Will this impact financial transactions?

New bank accounts have been set up under the new entity and have been shared via email to ensure any invoices and payments are migrated smoothly. If you have not received this communication, or require more information please contact our accounts team on accounts@trustlayer.co.uk.

When will I receive communications about branding or marketing?

Our marketing team is working hard to create a transition guide for our partners. This will be shared with you shortly. In the meantime, please continue any campaign activity as normal and direct questions to marketing@trustlayer.co.uk.