The email from the boss that isn't.
A message from the boss. An urgent request. Approve a payment, share credentials, buy gift cards. It reads right and it lands at the worst time.
Impersonation scams drain billions from businesses a year. Not by breaking in. By blending in.
The scam is psychology, not code
No malware. No brute force. The attacker copies an executive's tone, name and email address, often one character off the real one, and adds just enough context to feel legitimate.
Timing does the rest. Friday afternoon. The day before a bank holiday. Whenever people are busy and support is offline. One quick reply and the money's gone.
Why the filters miss it
There's often nothing for a traditional filter to find. No link. No attachment. No trigger words. Just a plausible sentence from a plausible address.
Training people to spot red flags helps. It isn't enough. The email security has to read intent, not just keywords.
How TrustLayer stops it
- Content inspection that reads intent, not exact wording.
- Executive tracking that flags lookalike addresses mimicking senior staff.
- Domain intelligence that checks senders against near-matches and known threats.
- Web integration: if a bad link does get clicked, it's blocked at the browser.
Not more alerts. The right signal, in time. That's Mail, backed by Users.
CEO fraud insights
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