The problem with assuming your archive is “good enough”
Email holds everything. Contracts, decisions, customer conversations, financial records and legal documentation all live in inboxes. Yet many businesses rely on basic, restrictive archiving solutions and assume they’re doing enough.
The reality is different. Most built-in and legacy email archives weren’t designed for how modern businesses work. They’re slow to search, fail during outages, and leave you exposed when compliance or legal teams come calling.
If switching to a smarter archive sounds like hassle, the bigger risk is sticking with something that’s already holding you back.
Exchange archiving isn’t built for what happens next
Exchange Online Archiving might seem like a convenient option — it’s built into Microsoft 365, it’s already there, and it ticks a basic retention box. But that’s about where the benefits stop.
Even Microsoft recommends third-party solutions for long-term retention and compliance. Here’s why:
- Search is limited and slow
Only two eDiscovery searches can run at once. Large searches must be exported before results can be viewed — frustrating for compliance teams on a deadline.
- No access when Microsoft 365 goes down
- No audit trail without configuration
- Leaver data disappears
Third-party doesn’t always mean better
Switching to a third-party archive is often the right call — but not all vendors are built for simplicity. Some bring new problems with them:
- Core features locked behind expensive licences
Search and audit tools sold separately or hidden in “enterprise-only” plans.
- Search takes too long
Multiple filters, multiple screens, multiple steps just to find a single email.
- High export and exit fees
- Support that’s hard to reach
TrustLayer is built for the real world
- Fast, intuitive search
- Access when others go offline
- Tamper-proof records with full audit trails
- No hidden charges
- Support that stays with you
Making the switch doesn’t need to be a saga
Yes, moving archives can sound like a headache. But living with a clunky, restrictive system is the bigger problem — especially when it costs time, compliance, and confidence.
We make migration easy. No drawn-out setup. No hidden costs. No disruption to your teams.
Smart archiving, without the legacy baggage. If you’re ready, so are we.